Hudson Sends Help with Assistance From 6-Year-Old

NORCOMM OLREC Shift Team Leader Tim Hudson
OLREC Shift Team Leader Tim Hudson

Shift Team Leader Tim Hudson handled a call for a woman who was experiencing an altered mental status and could not tell him what was wrong.

Tim ended up speaking with the 6-year-old child of this patient and did an excellent job handling the call by connecting with the child in a manner and way in which the child could understand, all the while calming the child during this situation.

Thank you, Tim, for going above and beyond to connect with the 6-year-old caller, getting the child to explain to you what type of help was needed and where it was needed, and for dispatching help as quickly as possible. Keep up the good work!

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